Travis Perkins Reviews
Based on 20 customer reviews and online research, travisperkins.co.uk has a consumer rating of 3.0 out of 5 stars, indicating most customers are generally satisfied with Travis Perkins.
5 Stars(8)
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4 Stars(2)
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3 Stars(1)
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2 Stars(1)
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1 Star(8)
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How would you rate Travis Perkins?
Top Reviews

I made an online order for plaster and paid for it on the strength of the delivery I rebooked my kitchen fitter and worktop delivery only for the order to be cancelled the day before delivery leaving me with a lot of stress and hassle of trying to resource the plaster something I have been unable to do so my new kitchen stays in my garage where it has been for four months

Further to yesterdays review! Was told someone would call back and surprise! They didn't. TP Your customer service really is appalling!
All Customer Reviews (20)


My son required a tool but does not have an account, so he was told he could put it on my account obviously with my approval and that he could pay for it himself when he returned it but when he did they wouldn’t let him pay and left it on my account which I did not want.We won’t hire from TP again

App is good in theory but the prices are not right. Too expensive in general

Ordered some materials on line, says 3-5 days delivery. When it all went through The payment it then said over 3 weeks for delivery! Trying to contact customer service is impossible and they are not very responsive on line neither. Another company that has not clicked on to customer service.

Served quickly, prices were good and staff are all very polite, friendly and helpful.Will definitely use them more in the future.

Absolutely amazing customer service! Phoned up to place a large order and James Wilson was so helpful and patient with me on the phone. Got all products on order for me very quickly and efficiently and assured me the delivery would arrive in my timescales. A few days later, they were delivered by himself, placed carefully into our garage and he even went back to the branch to get some additional plasterboard the next day and delivered it himself. Made a seemingly stressful project so much easier, thank you!

Travis Perkins Ware - brilliant service and very helpful to a local Nursery School. Anthony was amazing. Would definitely recommend.

Further to yesterdays review! Was told someone would call back and surprise! They didn't. TP Your customer service really is appalling!

Really appreciated Lewis and the teams help in delivering concrete slabs for my front lawn

Great People.Sutton Road branch gets my business because Simon (driver) can access my site, and nothing is too much trouble. Jamie in the office is great, always quick to respond, and very helpful. Between the two of them the service is great.

Nick (not thief), a brilliant guy. Extremely helpful and resourceful when item(s) not available in store!Excellent service and won't go anywhere else. Thumbs up!!

I hired a power tamper machine from Ferndown near Bournemouth I wanted it for one dayOriginally it was meant for Monday, booked the Thursday before but the client changed the date and I wanted it the next Wednesday as I wasn’t convinced it could be delivered before 9am I collected it myself on the Tuesday afternoon I had it for one day When I brought it back I was charged 2 days for itI was given the invoice £168 was deducted from my £200 depositThe hire chap said nothing about money difference and was waiting for me to go out with no mention of the overcharge It was only when I asked about the quoted £83 as opposed to the £168 on the invoice did he mention rectifying this extra costI received £71 cheque this morningDo the mathStill not fully reimbursed but I’m more disappointed someone trying to rip me off I’ve been building for over 40 years and I know when someone is taking the mickOr trying at least Especially when behind his desk is loads of news paper cuttings, stories about what a good bloke he is blah blahObviously a legend in his own lunch breakJust causes bad feelings and confirms that large companies don’t give a toss about sole traders and small business ownersProve me wrongCheersDermot
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